One Platform.
Every Operation.
Compose your operations stack from queue, reservations, certifications, knowledge, and HR — one seat-based platform with AI built in.
Your organization. Your way.
Create your organization, invite your team, set up your locations, and add only the apps you need. Pay per seat — scale up or down anytime.
Your Team
Owners, Admins & Users — assign staff to locations and zones
Your Sites
Locations with staff and zones — manage everything by site
Your Apps
Knowledge, Certifications, Queue, Reservations & more — $8/seat/mo
Your Customers
Self-service portal — join queues, book reservations
Apps from $8/seat/mo
Only pay for what you use. Add or remove seats anytime.
Built to run physical operations.
An AI-first operations platform. Your team sets it up, your integrations power it, and your customers feel it — all in real time.
Configure
Your team, sites, integrations, and apps
Process
NOWAITN Platform — dashboard, AI, SSO, event bus
Deliver
Notifications, self-service, portal, analytics
Everything Your Business Needs to Operate and Manage
NOWAITN is an AI-first composable operations platform. Pick the apps you need — queue, reservations, certifications, knowledge, HR, and more — and pay per seat. Every app shares identity, AI context, and real-time event data across your organization.
Queue Management
Digital waitlist and queue operations with real-time SMS notifications, estimated wait times, and capacity tracking. Replace paper sign-in sheets and reduce walkaway rates.
Reservations & Events
Online booking, table management, and event reservations with calendar sync. Automatic confirmations and reminders reduce no-shows.
Staff Scheduling
Create and manage employee schedules, track time and attendance, handle shift swaps, and manage compensation and tipping — all in one place.
Certification Management
Manage the full certification lifecycle — enrollment, exams, document review, and credential issuance. AI-powered compliance queries scoped to your jurisdiction and industry.
Compliance & Governance
Automated license tracking, risk assessment, policy management, and regulatory compliance. AI-assisted auditing and fire code compliance for all 50 US states.
Knowledge Management
Multi-tenant knowledge bases with versioning, custom domains, and a 5-tier visibility model. Auto-documentation API and MCP tool discovery for AI integrations.
Built for Your Industry
Every feature adapts to the specific needs of your industry — from patient flow in healthcare to table management in restaurants.
Restaurants
Waitlist, reservations, table management, tipping, and staff scheduling.
Healthcare
Patient queue, check-in kiosks, appointment scheduling, and compliance.
Retail
Customer flow, inventory tracking, staffing, and service queue management.
Government
Public-facing queues, access control, compliance, and capacity management.