Waitlist App

With a simple interface, the NOWAITN WAITLIST APP lets your staff work from iPhone, tablet, or another mobile device to manage occupancy, queues and waitlists.
DESIGNED FOR MOBILE DEVICES

Designed for iPhone, with no app to download.

At WAITN, we believe in saving time for our customers and yours. That's why we skip the step of requiring you or your customers to download an app to interact with our software.

No app to download, native app functionality
Add to your home-screen to use it just like a native app.
Waitlist and Queue Management App
Easily add walking or phone in customers to your waitlist
Online Digital Tally Counter
Keep track of occupancy with a built in synced tally counter

WAITN saves the only thing money can't buy - time. Start giving your customers their time back, and they will thank you for it.

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A WAITLIST APP DESIGNED FOR CUSTOMER SERVICE

It starts with a text message

Guests receive a SMS when they are added to a service queue. They can view their place in line, and modify their reservation without having to download an app to their mobile device.
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WAITN saves the only thing money can't buy - time. Start giving your customers their time back, and they will thank you for it.

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What Guests See

Guests receive a link to a fully-interactive, customizable app when you add them to a queue, reservation or order.
DESIGNED FOR MOBILE DEVICES

Designed for iPhone, with no app to download.

At WAITN, we believe in saving time for our customers and yours. That's why we skip the step of requiring you or your customers to download an app to interact with our software.

No app to download, native app functionality
Add to your home-screen to use it just like a native app.
Bring your own device
We leverage the devices your staff and guests already have.
Versionless updates
Automatic updates from the cloud to your device.
DESIGNED TO ALLOW FEWER STAFF TO SERVE MORE GUESTS

All the tools staff need, all in one place.

Designed for iPhone, your staff will have all the functionality they need to manage walk-in customers and arrivals all in one simple tool. Staff can manage waitlists, occupancy, and reservations all in one place.
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The WAITN WAITLIST APP is packed with features!

Transform the way you manage your waitlist by deploying the solution that prioritizes customer service while simplifying your operations during your busiest times.

Add to Waitlist

Easily add guests to your waitlist and queue using the mobile app (Waitn Staff App). Your guests receive a notification when they're added, with a link to check their place in line.

Multiple Queues

Have a patio or event space that you want to manage using a separate queue? Define Zones for your business and manage an independent queue for each zone.

SMS Notifications

Easily notify guests when they are added to your waitlist, or you're ready to serve them using SMS. Guests receive a link to view your products, and monitor their place in line.

Interactive Guest Experience

Don't just text guests when you're ready. Give them their time back when they monitor their spot in the queue with our interactive self-service guest app where they can view your products and services.

Self-Service Kiosk

You can't have staff everywhere. Create interactive customer touch points by creating a Self-Service Kiosk from a QR code that your customers can scan to begin an order.

AI-Enabled QMS

Our Queue Management System (QMS) uses AI to learn your pace of service, and predict anticipated wait times in order to provide accurate quotes and anticipate customer needs.

The WAITN Staff App is packed with features that save time, retain customers, build sales, and make life easier.

WAITN lets crowd managers, hosts, agents, and other customer service staff to work from iPhone. Here's some of the features included in the WAITN Staff App.

Synced People Counter

Each zone you add to your account has an online occupancy counter. Add staff users, and the online count syncs between their devices.

Digital Waitlist

Ditch the paper waitlist, and give your guests their time back with our digital waitlist system.

Reservation System

Have guests coming in the future, create a reservation, and give your guests an interactive page to view the status of their order.

Interactive Guest App

Don't just text guests when you're ready. Give them their time back when they monitor their spot in the queue with our interactive guest app.

Self-Service Kiosk

You can't have staff everywhere. Create interactive customer touch points by creating a Self-Service Kiosk from a QR code.

AI-Enabled QMS

Our Queue Management System (QMS) uses AI to learn your pace of service, and predict anticipated wait times in order to provide accurate quotes.

95%
Reduction in queue balking
12%
Increase in overall sales
85%
Reduction in queue reneging

WAITN saves the only thing money can't buy - time. Start giving your customers their time back, and they will thank you for it.

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