How do I create a safe and efficient queue for my guests?
Establishing an Orderly Line: Strategies for Creating an Organized Queue
Creating an orderly line is essential for any business that requires customers to wait in line. Not only does it help keep customers happy, but it also helps ensure that everyone is served in a timely manner. Here are some strategies for creating an organized queue:
Utilizing Technology to Monitor Queue Lengths and Wait Times
Using technology to monitor queue lengths and wait times can help you better manage your line. By using a queue management system, you can track the number of people in line, the average wait time, and the average length of time customers spend in line. This data can help you make informed decisions about how to best manage your line and ensure that everyone is served in a timely manner.
Implementing Social Distancing Protocols in Your Queue
Social distancing is essential for keeping customers safe while they wait in line. To ensure that everyone is able to maintain a safe distance, you should consider implementing a system that allows customers to wait in line while remaining socially distanced. This could include using markers or signs to indicate where customers should stand, or using a virtual queue system that allows customers to join the line remotely.
Ensuring the Safety of Guests While Waiting in Line
Finally, it’s important to ensure that customers feel safe while they wait in line. This could include providing hand sanitizer stations, offering contactless payment options, and ensuring that the line is well-ventilated. Additionally, you should consider providing customers with information about the safety protocols you have in place, so that they feel confident that their safety is a priority.
By following these strategies, you can ensure that your line is organized and that customers feel safe while they wait. This will help ensure that everyone is served in a timely manner and that your business runs smoothly.
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Manage a queue for walk-in customers using any iPhone or Android mobile device. Show your guests you're ready to serve them, give them their time back, and handle more business right away.
Digital Waitlist
Single Occupancy Zone
Online Tally Counter
Guest App with Mobile Product Menu
Q AI with SMS messaging
QREDS* are used to cover the cost of SMS messages and other service fees.
Designed for businesses with multiple doorpersons or queues. Includes everything from Personal plus:
Setup multiple zones with separate occupancy limits and queues.
Enable your staff to manage queues and online counts from their individual user accounts.
Get 24/7 email support for enabling and managing your business.
*additional QREDS can be purchased in the NOWAITN APP.