How do you design a safe and efficient queue for a busy restaurant?
Creating a Safe and Efficient Reopening Plan
As businesses begin to reopen, it is important to have a plan in place to ensure the safety of both customers and employees. Here are a few tips to help you create a safe and efficient reopening plan:
Establishing a Systematic Layout
The layout of your business should be designed to minimize contact between customers and employees. Consider implementing one-way traffic patterns, adding physical barriers between customers and employees, and providing clear signage to guide customers through the store. Additionally, consider designating specific areas for customers to wait in line and for employees to take breaks.
Implementing the Right Technology
The right technology can help streamline the customer experience and reduce contact between customers and employees. Consider utilizing contactless payment options, such as mobile wallets or tap-to-pay cards, to reduce the need for physical contact. Additionally, consider implementing a digital ordering system to reduce the need for customers to wait in line.
Managing Wait Times and Expectations
It is important to manage customer expectations when it comes to wait times. Consider implementing a reservation system or a virtual queue to help manage customer flow. Additionally, consider providing customers with updates on wait times and estimated wait times to help manage their expectations.
Ensuring Proper Social Distancing
Social distancing is essential for the safety of both customers and employees. Consider implementing a system to ensure that customers are maintaining a safe distance from each other and from employees. Additionally, consider providing customers with masks and gloves to help reduce the spread of germs.
By following these tips, you can create a safe and efficient reopening plan that will help protect the health and safety of both customers and employees.